Given the shift in regulations for 2026, including the FCC's classification of AI voices as "artificial" and the new TCPA requirements for "single-seller" consent, your policy must be explicit.
Specifically, for Solar Pro AI LLC, you are now legally required to disclose that you use AI for outreach and that this is distinct from human-to-human calling.
Privacy Policy for Solar Pro AI LLC
Last Updated: January 29, 2026
1. Introduction
Solar Pro AI LLC ("Solar Pro AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information as a national solar sales organization and CRM provider.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Utility & Property Data: Monthly electric bill averages, roof suitability details, and geographical location.
AI Interaction Data: Transcripts, recordings, and metadata from your interactions with our AI voice and text agents.
A2P Compliance Data: Timestamps, IP addresses, and records of your explicit consent to receive automated communications.
3. AI Communication and Outreach
By providing your contact information and opting in, you agree to the following:
AI Voice Interactions: We utilize advanced Artificial Intelligence (AI) to handle both inbound inquiries and outbound outreach. You may receive phone calls where the voice is synthetically generated or powered by an AI agent.
Automated Campaigns: Our AI outreach campaigns are designed to qualify your property for solar, provide educational information based on your geography, and schedule appointments with our partners (such as Powur).
AI Disclosure: At the start of any outbound AI-initiated call, our system will identify itself as an AI assistant representing Solar Pro AI.
4. How We Use Your Information
To Facilitate Solar Services: Matching you with top-tier installers from our network.
CRM Operations: Managing our proprietary Salesforce-integrated engine to set appointments for our 15,000+ member sales force.
A2P & TCPA Compliance: To document your "Prior Express Written Consent" (PEWC) for receiving AI-generated voice and SMS messages.
System Improvement: We use call recordings and chat transcripts to train and refine our AI models for better accuracy and customer experience.
5. How We Share Your Information
We do not sell your personal information. We share data only with:
Fulfillment Partners: Primarily Powur and other vetted installers, to fulfill your requests.
Technology Providers: Third-party AI and CRM hosting services that are contractually bound to keep your data secure.
Legal Compliance: To meet regulatory requirements or respond to lawful requests.
6. Your Choices and Opt-Out
Human Request: During any AI call, you may request to speak with a human representative.
SMS Opt-Out: Reply STOP to any text message to end all automated SMS communication.
Voice Opt-Out: During an AI call, you may state "Opt-out" or "Do not call" to be added to our internal Do Not Call list.
Email: Use the "unsubscribe" link in any marketing email.
7. Data Security
We use industry-standard encryption and secure Salesforce protocols to protect your data. While we strive for 100% security, no digital transmission is entirely risk-free.
8. Contact Us
For questions regarding this policy: Solar Pro AI LLC (813) 999-1119